Official Brand Policy

Shipping & Delivery Policy

Everything you need to know about delivery timelines, courier partners, tracking, and protective packaging.

Last updated: March 2026
1

Pan-India Shipping Coverage

Excel Home Decor ships to over 26,000+ pin codes across all 28 states and union territories of India through premier logistics partners including BlueDart, Delhivery, DTDC, and SafeExpress for large commercial consignments.

2

Estimated Delivery Timelines

Standard delivery timelines across geographical zones:

Region / CategoryEstimated Delivery TimeShipping Mode
Metro Cities (Delhi NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad)2 – 4 Business DaysAir Express Courier
Tier II & Tier III Cities (Rest of India)4 – 7 Business DaysSurface / Air Express
Custom Printed Wall Murals5 – 8 Business Days (incl. 2 days production)Heavy Tube Air Express
Remote Regions (North East, J&K, Island UTs)7 – 10 Business DaysStandard Priority Cargo
3

Shipping Charges & Free Delivery Threshold

We offer Free Standard Shipping across India on all residential retail wallpaper orders above ₹2,999.

For orders below ₹2,999, a nominal flat shipping fee of ₹150 is applied at checkout to cover express handling and transit insurance.

4

Live Order Tracking & Notifications

Once your package is handed over to our courier partner, you will automatically receive an SMS and WhatsApp message containing your AWB Tracking Number and live tracking link.

You can also track your shipment anytime directly on our website using our dedicated Track Your Order page.

5

Transit Protection & Packaging Standards

Every wallpaper roll is factory sealed in moisture-proof shrink wrap, reinforced with corner bumpers, and placed inside rigid high-density corrugated carton tubes or double-walled corrugated boxes to prevent transit dents, edge folds, and water damage.

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